Tender notice · eTender Publication Portal

The Road Accident Fund requires a Hosted Digital Customer Engagement (DCE) service to support continued Contact Centre operations for a period of 12 months.

ClosedStatus as the portal listed it on 11 October 2026Request for InformationInformation and communication

The notice

As published; the portal's own fields

Tender number: RAF/2026/00019
Organ of state: Road Accident Fund
Advertised: 30 April 2026
Closing: 8 May 2026, 11:00 SAST
Briefing: none stated
Province: not stated
Submission: not electronic
OCDS id: ocds-b13dddff-9bf1-4b80-9e1d-efe818979ea7
Portal record: 155048

Awards

From the portal's open-contracting release of this tender, as published

No award is published for a notice the portal lists as closed.

Contracts

Attached to an award in the release; a contract value is its own figure, not the award's

No contract is published for this notice. Contract variations are not published on the portal.

Tender record: National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal) · National Treasury — eTender Publication Portal: tender opportunities (listing feeds) · retrieved 11 October 2026

Details

Source: National Treasury — eTender Publication Portal: tender opportunities (listing feeds) (external site)National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal)
Retrieved: 11 October 2026, 12:20 SAST
Fingerprint: ec914b434a64808954c23fbfcb425d897e375f236319e1ac4c38cb4af98dcd42SHA-256 of the exact file we loaded. Anyone holding the same file gets the same value.
Data load: Loaded, checked against the source’s own totals, and approved by an editor on 19 October 2026.
Terms: Public tender notices published under the Public Finance Management Act, the Municipal Finance Management Act and National Treasury Instruction Note 3 of 2016/17 (central publication on the eTender Publication Portal). The portal states no reuse licence; records are reproduced as published with attribution to National Treasury (terms read 2026-10-11).
Attribution: Tender notices: National Treasury, eTender Publication Portal (etenders.gov.za).

The notice is the portal's listing record; awards and contracts are its OCDS release (Open Data Commons PDDL 1.0). Neither is edited: statuses, names and values are as the publisher printed them.