How we work
How Mandate SA works
How the record is built and checked, how it is corrected, how it is funded, and the policies that protect the people in it and the people who use it.
The record
- Methodology
Evidence standards, what each label means, and how claims are checked.
- Sources and licences
Every official source on the record, with its licence and when it was captured.
- Corrections and disputes
How to ask for a correction, right of response, and the public corrections log.
- Neutrality and selection criteria
What is included, how it is chosen, and the things Mandate SA will not do.
- Coverage
What the record holds, for which periods and places, and what is missing.
The organisation
- Funding and ownership
Who operates and funds Mandate SA, and the separation of money from editorial decisions.
- Team
Who is responsible for the record.
Policies
- Privacy policy
Personal information: what is collected, why, how long, and your rights under POPIA.
- Terms of use
Using the record, accounts, submissions and acceptable use.
- Access to information (PAIA)
How to request records held by Mandate SA.
- Cookies and storage
No tracking: the few things stored in your browser, and why.
- Security and responsible disclosure
How to report a vulnerability.
- Community guidelines
How to contribute evidence, and what is not accepted.
- Accessibility
Our WCAG 2.2 AA target, and how to report a barrier.
- Contact
Where to send what.