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Tender notice · eTender Publication Portal

APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS

CancelledStatus as the portal listed it on 11 October 2026Request for Bid(Open-Tender)Other service activities

The notice

As published; the portal's own fields

Tender number
RAF 2026 00049
Organ of state
Road Accident Fund
Advertised
13 August 2026
Closing
14 September 2026, 11:00 SAST
Briefing
27 August 2026, 11:00 SAST · not compulsory
Province
Gauteng
Delivery, as stated
420 Witch-Hazel Avenue, Eco Glades 2 - Centurion - Pretoria - 0046
Submission
not electronic
OCDS id
ocds-5d24369d-9d9b-4c94-b39e-1304cf093bfe
Portal record
165535

Awards

From the portal's open-contracting release of this tender, as published

No award is published for a notice the portal lists as cancelled.

Contracts

Attached to an award in the release; a contract value is its own figure, not the award's

No contract is published for this notice. Contract variations are not published on the portal.

Tender record: National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal) · National Treasury — eTender Publication Portal: tender opportunities (listing feeds) · retrieved

Details
Source
National Treasury — eTender Publication Portal: tender opportunities (listing feeds) (external site)National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal)
Retrieved
Fingerprint
ec914b434a64808954c23fbfcb425d897e375f236319e1ac4c38cb4af98dcd42SHA-256 of the exact file we loaded. Anyone holding the same file gets the same value.
Data load
Loaded, checked against the source’s own totals, and approved by an editor on .
Terms
Public tender notices published under the Public Finance Management Act, the Municipal Finance Management Act and National Treasury Instruction Note 3 of 2016/17 (central publication on the eTender Publication Portal). The portal states no reuse licence; records are reproduced as published with attribution to National Treasury (terms read 2026-10-11).
Attribution
Tender notices: National Treasury, eTender Publication Portal (etenders.gov.za).

The notice is the portal's listing record; awards and contracts are its OCDS release (Open Data Commons PDDL 1.0). Neither is edited: statuses, names and values are as the publisher printed them.