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Tender notice · eTender Publication Portal

The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.

ClosedStatus as the portal listed it on 11 October 2026Request for Bid(Open-Tender)Information and communication

The notice

As published; the portal's own fields

Tender number
SASSA-11-26-ICT-HO
Organ of state
South African Social Security Agency
Advertised
17 September 2026
Closing
9 October 2026, 11:00 SAST
Briefing
none stated
Province
not stated
Submission
not electronic
OCDS id
ocds-ae139e25-a2cc-41ea-ad5e-e612cd4c0104
Portal record
170770

Awards

From the portal's open-contracting release of this tender, as published

No award is published for a notice the portal lists as closed.

Contracts

Attached to an award in the release; a contract value is its own figure, not the award's

No contract is published for this notice. Contract variations are not published on the portal.

Tender record: National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal) · National Treasury — eTender Publication Portal: tender opportunities (listing feeds) · retrieved

Details
Source
National Treasury — eTender Publication Portal: tender opportunities (listing feeds) (external site)National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal)
Retrieved
Fingerprint
ec914b434a64808954c23fbfcb425d897e375f236319e1ac4c38cb4af98dcd42SHA-256 of the exact file we loaded. Anyone holding the same file gets the same value.
Data load
Loaded, checked against the source’s own totals, and approved by an editor on .
Terms
Public tender notices published under the Public Finance Management Act, the Municipal Finance Management Act and National Treasury Instruction Note 3 of 2016/17 (central publication on the eTender Publication Portal). The portal states no reuse licence; records are reproduced as published with attribution to National Treasury (terms read 2026-10-11).
Attribution
Tender notices: National Treasury, eTender Publication Portal (etenders.gov.za).

The notice is the portal's listing record; awards and contracts are its OCDS release (Open Data Commons PDDL 1.0). Neither is edited: statuses, names and values are as the publisher printed them.