Tender notice · eTender Publication Portal

THE APPOINTMENT OF A SERVICE PROVIDER /CONSULTANT TO PROVIDE AN EXISTING CLOUD BASED INTEGRATED CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND CALL-CENTRE SOLUTION ON A LEASING BASIS INCLUDING MAINTENANCE AND SUPPORT FOR THE ROAD TRAFFIC INFRINGEMENT AGENCY (RTIA) FOR THE PERIOD OF FIVE (5) YEARS

AwardedStatus as the portal listed it on 11 October 2026Request for ProposalServices: Professional

The notice

As published; the portal's own fields

Tender number: RFP01/2022/2023
Organ of state: Road Traffic Infringement Agency
Advertised: 30 January 2023
Closing: 28 February 2023, 16:00 SAST
Briefing: none stated
Province: not stated
Submission: not electronic
OCDS id: ocds-eb59cba4-ce1c-4308-a68d-4164eaa63111
Portal record: 45358

Awards

From the portal's open-contracting release of this tender, as published

The portal lists this notice as awarded, but its open-contracting release was not retrieved (the API refused it or the notice predates the capture), so the supplier and value are not on the record. An absent award record is not evidence that no award was made.

Contracts

Attached to an award in the release; a contract value is its own figure, not the award's

No contract is published for this notice. Contract variations are not published on the portal.

Tender record: National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal) · National Treasury — eTender Publication Portal: tender opportunities (listing feeds) · retrieved 11 October 2026

Details

Source: National Treasury — eTender Publication Portal: tender opportunities (listing feeds) (external site)National Treasury — Office of the Chief Procurement Officer (eTender Publication Portal)
Retrieved: 11 October 2026, 12:20 SAST
Fingerprint: f1b0593321206f8f352c1e3ba5e273632789ee0a09f11e5d982059a5e1abd7a6SHA-256 of the exact file we loaded. Anyone holding the same file gets the same value.
Data load: Loaded, checked against the source’s own totals, and approved by an editor on 19 October 2026.
Terms: Public tender notices published under the Public Finance Management Act, the Municipal Finance Management Act and National Treasury Instruction Note 3 of 2016/17 (central publication on the eTender Publication Portal). The portal states no reuse licence; records are reproduced as published with attribution to National Treasury (terms read 2026-10-11).
Attribution: Tender notices: National Treasury, eTender Publication Portal (etenders.gov.za).

The notice is the portal's listing record; awards and contracts are its OCDS release (Open Data Commons PDDL 1.0). Neither is edited: statuses, names and values are as the publisher printed them.